First, let me say - I have been a Quicken user since '98. And I love them. I’m obsessed with financial details and have each and every detail documented in my Quicken, (I know, not really like an artist to love the finances too, but I’m a left brain/right brain kind of girl.) But, just because I love the business side of things too...does not mean I want to spend an entire Tuesday in and out of panic because my Quicken files were corrupted during my software upgrade.
So, I feel it is my duty to share. If any of you are upgrading your Quicken right now, like me, because you HAD to due to the change in online downloading. I HIGHLY recommend walking through it on the phone, (not via Chat - BIG MISTAKE) with technical support. This may save you hours of time and hours of panic and anxiety. As technically savvy as I like to think I am, I mean how hard is it to open your old Quicken files, in the newest version of Quicken?....well apparently if you don’t do it just right, there is a slight possibility that they can corrupt....and you can might be manually typing in years of data. YIKES!!
With all that said, once I was on the phone with someone, and there was one tiny folder that Quicken makes automatic back-ups in (bless you Quicken), I was back in business. Thank, EVERYTHING, thank EVERYONE and now back to Quicken, and the post office.